999k gold Terms and Conditions

1 Introduction and Eligibility

These terms and conditions apply to the 999k gold platform and all services operated under it. By using the website, creating an account, participating in games, placing bets, or carrying out any financial transaction, you confirm that you have read and accepted these terms in full.

999k gold is an online entertainment platform for users in Bangladesh, offering casino games, sports betting, and various other gaming services. To learn more about these services, you can read the About Us page.

These terms are written in Bengali and are governed by the laws and regulations of Bangladesh. In the event of any conflict, the Bengali version shall be considered final.

2 Account Registration and Use

2.1 Registration Requirements

To open an account at 999k gold, you must register with accurate and complete information. The platform reserves the right to cancel any account where false, incomplete, or misleading information has been provided.

Each person may open only one account. If a person is found to have multiple accounts, all of them will be closed.
The mobile number and email address provided at registration must be active and working.
If you need to update your account details, please contact the support team.
Sharing your account login details with anyone else is strictly prohibited.

2.2 Password and Security

It is the user's own responsibility to keep their account secure. Use a strong password and change it regularly. Report any unauthorised activity or suspicious login to 999k gold support immediately.

2.3 Account Transfer Prohibited

No user account may be sold, transferred, or rented to a third party. The account is strictly personal and non-transferable.

3 Age Verification and Identity Confirmation

The minimum age to use the 999k gold platform is 21 (21+). It is strictly prohibited for anyone under 21 to open an account or participate in any game.

At any point during registration, the platform may request a National ID card, passport, or birth certificate to verify age and identity.
Failure to provide the required documents may result in the account being temporarily suspended or permanently closed.
If someone registers on behalf of a minor and this is later proven, all winnings will be forfeited.

We are committed to protecting minors. See our Responsible Gaming Policy for details.

4 Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount at 999k gold is ৳500. Accepted deposit methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and others).

When making a deposit, use the correct account number and transaction reference.
999k gold will not be responsible for deposits sent with incorrect information.
Each deposit must be made using a method registered in your own name. Deposits through third parties are prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawals generally take between 15 minutes and 2 hours to process. Withdrawals can be made via: bKash, Nagad, Rocket, Upay, and bank transfer.

Identity verification must be completed on the account before a withdrawal can be made.
You will generally be asked to withdraw using the same method you used to deposit.
Under anti-money laundering regulations, additional verification may be required for large transactions.
Funds from bonuses whose wagering requirements have not been met cannot be withdrawn.

4.3 Transaction Currency

All transactions on the 999k gold platform are conducted in Bangladeshi Taka (৳). Cryptocurrency or foreign currency transactions are not accepted.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 will add a bonus of ৳1,200, giving a total balance of ৳2,200. The wagering requirement for this bonus is 15 times the bonus amount (৳1,200 × 15 = ৳18,000 must be wagered).

A bonus is never cash. Funds earned from a bonus cannot be withdrawn before the wagering requirements are met.

5.2 General Conditions for Promotional Bonuses

Each promotion has its own specific terms, which are clearly stated on the offer page.
Multiple bonuses cannot be combined at the same time unless explicitly permitted.
Any attempt to manipulate a bonus or breach its conditions will result in the bonus being cancelled and the account suspended.
999k gold reserves the right to change or discontinue any promotion at any time.

5.3 VIP Program

The 999k gold VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Each level offers a weekly cashback calculated on the net loss for that week. Progression to higher levels is available through regular activity.

6 Gameplay Rules

6.1 General Gaming Rules

All games on 999k gold are operated by verified third-party software providers (PG Soft, Pragmatic Play, JILI, Evolution, etc.). Each game has its own rules and RTP.

You should read the rules of a game before playing it.
If a game is incomplete due to a technical error, the bet for that round may be voided.
Server logs and game history are final — in the event of a dispute over any result, the platform's decision is final.

6.2 Prohibited Activities

The following actions are strictly prohibited on 999k gold:

Playing games using bots, automated software, or artificial intelligence.
Collusion — placing bets in conspiracy with other players.
Deliberately losing in order to receive cashback or bonuses (bonus abuse).
Attempting to hack or intrude into the platform's software.
Using the gaming platform for money laundering or illegal financial activity.

6.3 Sports Betting

For cricket, football, and all other sports betting, the outcome of a bet depends on the official result. If a match is cancelled or postponed, the staked amount will be refunded, though exceptions may apply under specific rules. See the betting section for details on current odds and payout calculations.

7 Responsible Gaming

999k gold believes that gaming is a form of entertainment and should never be used as a solution to financial problems. We encourage all members to enjoy games within their own limits.

You can set deposit limits, session time limits, or take a temporary break.
If you feel you are losing control of your gaming, please contact support.
You can use the self-exclusion feature to pause gaming for a set period.

Learn more about our responsible gaming policy and support.

8 Security and Privacy

999k gold uses SSL encryption and other security measures to protect your personal information. To learn how your data is collected, stored, and used, please read our Privacy Policy.

Your personal information is not sold to third parties.
Information may be shared with the appropriate authorities where legally required or to prevent fraud.
Requests to access, correct, or delete your information can be made through support.

9 Account Suspension and Closure

9.1 Grounds for Suspension

999k gold may suspend or permanently close an account without prior notice in any of the following circumstances:

Violation of any provision of these terms and conditions.
Providing false or fraudulent information.
Identified bonus abuse or fraudulent betting activity.
Failure to pass age verification or failure to provide requested documents.
Detection of money laundering or suspicious financial activity.

9.2 Closure at User Request

You may request account closure at any time. In this case, any pending withdrawal requests will be settled in accordance with the proper process.

10 Dispute Resolution

If you have a dispute regarding any result or transaction, please contact 999k gold customer service directly first. Our support team is available 24/7 in Bengali and English via live chat and email.

After a complaint is submitted, it will generally be reviewed within a reasonable time.
In the event of a dispute, server logs and game history will be treated as the definitive evidence.
If the matter is not resolved through support, you are free to seek applicable legal remedies independently.

For answers to common questions, visit our Frequently Asked Questions (FAQ) section — it covers payments, bonuses, and account-related topics in detail.

11 Changes to Terms and Validity

11.1 Right to Amend

999k gold may partially or fully amend these terms and conditions at any time. Updated terms take effect from the moment they are published on this page. It is the member's responsibility to review this page regularly.

11.2 Severability

If any provision of these terms is found to be invalid or contrary to applicable law, only that provision will be removed. The remaining terms will continue in full effect.

11.3 Entire Agreement

These terms and conditions, the Privacy Policy, and any relevant promotional terms together form the entire agreement between 999k gold and the user. No verbal or informal terms outside of these are binding.

11.4 Applicable Law

These terms are governed by the applicable laws of Bangladesh, and any disputes are subject to resolution in the courts of Bangladesh.