999k gold Privacy Policy

1.1 Information Provided at Registration

We collect the information you provide when opening an account with 999k gold. This includes:

• Full name and date of birth
• Email address and mobile number
• Bangladeshi National ID (NID) or passport number (for identity verification)
• Username and password
• Payment information (such as bKash, Nagad, Rocket, or Upay account numbers)

1.2 Information Collected Automatically While Using the Platform

When you use the 999k gold platform, certain information is recorded automatically:

• IP address and device type
• Browser type and version
• Time, date, and session length when accessing the platform
• Pages visited and click patterns
• Game history, betting records, and transaction history
• Information collected through cookies and similar tracking technologies

1.3 Information from Communications

When you contact our customer service team via live chat or email, the content of that conversation and your contact details are stored. This is used to improve service quality and maintain continuity of support in the future.

3.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology services, and game operations. These partners are given only the information essential to carry out their designated tasks. They are contractually bound to comply with our privacy standards.

3.2 Legal and Regulatory Authorities

999k gold may be required to provide information if demanded under applicable laws of Bangladesh or by court order. Information may also be provided to relevant authorities for fraud investigation or money laundering prevention.

3.3 Business Restructuring

In the event of a merger, acquisition, or transfer of assets, member information may be transferred to the new entity. In such cases, we will notify members in advance and the protections of this Privacy Policy will continue to apply.

4.1 Technical Security Measures

999k gold uses industry-standard technology to protect your information. All data transfers are completed through SSL (Secure Socket Layer) encryption. Advanced hashing algorithms are used when storing passwords and sensitive information. Payment information is encrypted under industry-standard security protocols.

4.2 Access Control

Only authorised staff have access to your account information. Every access is recorded and reviewed regularly. Strict verification procedures are followed for access to internal systems.

4.3 Data Storage and Backup

Your information is stored on secure servers and backed up regularly. Physical security measures are in place at the data centre. Provisions exist for fast recovery in the event of a system failure.

4.4 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, certain information may be kept for the period necessary to meet legal obligations, resolve disputes, and enforce our agreements. Once that period ends, information is securely deleted or anonymised.

5.1 What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. 999k gold uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions, security verification, and keeping core services running.
• Functional Cookies: Remembering your preferences and language settings.
• Analytical Cookies: Understanding platform usage and improving services.
• Marketing Cookies: Showing relevant offers and promotions (with your consent).

5.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling certain cookies may affect some platform functionality and limit your experience on the service.

999k gold believes that protecting members' information and responsible gaming go hand in hand. We analyse gaming-related usage data to identify unusual or risky behaviour and provide support to members. This analysis is done entirely for the protection of members, not for advertising.

Reading our Responsible Gaming Guidelines will show you how we work to protect members and how you can set your own limits. These rules, applicable to ages 21+, are the foundation of our platform.

The 999k gold platform may have connections to third-party payment gateways and game studios. These external service providers have their own privacy policies and their data collection practices may differ. 999k gold is not responsible for the data collection or use by these third parties.

You are advised to read the relevant service provider's policy before using any payment service.

999k gold reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you by email or through a notification within the platform. The date of the change will be noted at the top of the page.

Continued use of the platform after any changes means you are considered to have accepted the updated policy. You are therefore advised to visit this page regularly. You can learn more about the platform's overall background and history on our About Us page.